CONTACT INFORMATION

Last updated: July 24, 2026

This page provides the official merchant and customer-support information for Noverali.

Merchant Identity

Store and trading name: Noverali
Legal operator and merchant: GFL DIGITAL LLC
Website: https://noverali.com
Customer support email: support@noverali.com

Business Address

GFL DIGITAL LLC
1401 Pennsylvania Ave, Suite 102
Wilmington, Delaware 19806
United States

This address is provided for legal and administrative correspondence.

It is not a physical retail store, customer-service desk, product showroom, or automatically authorized return facility.

Return Address Notice

Do not return products to the business address above without written authorization.

All returns must first be requested through:

support@noverali.com

After approval, the correct return instructions and authorized logistics address will be provided by email.

The return location may vary depending on the product, order destination, supplier, and logistics route.

Unauthorized packages may be refused, delayed, lost, or returned to the sender.

Customer Support

Use support@noverali.com for:

  • Order questions.

  • Address corrections.

  • Shipping and tracking questions.

  • Delivery problems.

  • Product information.

  • Return requests.

  • Refund questions.

  • Wrong, damaged, or defective products.

  • Privacy requests.

  • Cookie questions.

  • Legal or administrative correspondence.

Response Time

We normally aim to respond within one to two business days, Monday through Friday, excluding public holidays.

Complex investigations involving carriers, suppliers, payment providers, fraud review, or customs authorities may take longer.

Information to Include

For faster assistance, include:

  • Your full name.

  • Your order number.

  • The email used at checkout.

  • A concise explanation of the issue.

  • Relevant photographs, video, tracking details, or documents.

Do not send complete payment-card numbers, account passwords, or unnecessary identification documents by email.

Official Contact

Email: support@noverali.com
Website: https://noverali.com
Merchant: GFL DIGITAL LLC