TERMS OF SERVICE
TERMS OF SERVICE
Last updated: July 24, 2026
These Terms of Service govern access to noverali.com and purchases from Noverali, a trading name operated by GFL DIGITAL LLC.
By accessing the website, creating an account, or placing an order, you agree to these Terms and the policies incorporated into them.
1. Merchant and Website Operator
Store: Noverali
Operator and merchant: GFL DIGITAL LLC
Website: https://noverali.com
Principal business address: 1401 Pennsylvania Ave, Suite 102, Wilmington, Delaware 19806, United States
Customer support: support@noverali.com
The business address is for legal and administrative correspondence and is not an automatically authorized return address.
2. Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction to enter into a purchase contract independently.
A person under the age of majority may use the website and make a purchase only with the involvement and authorization of a parent or legal guardian.
You agree to provide accurate, current, and complete information.
3. Online Store Terms
You may not use our products, website, or services for an unlawful or unauthorized purpose.
You must not:
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Transmit malware or malicious code.
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Attempt unauthorized access.
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Interfere with checkout or website security.
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Submit fraudulent orders or payment information.
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Impersonate another person.
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Scrape or commercially extract website data.
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Violate intellectual-property rights.
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Use the website to harass, deceive, or harm another person.
A violation may result in cancellation, access restriction, or legal action.
4. Products
Noverali sells ready-made eyewear, reading glasses, lifestyle glasses, accessories, and related products.
Product features and available options are described on the relevant product page.
Ready-made eyewear:
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Is not individually manufactured from a customer’s professional prescription.
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Is not a substitute for an eye examination.
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May not be suitable for every visual condition.
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Should not be relied upon to diagnose or treat an eye condition.
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May provide different results depending on the user, selected strength, fit, and intended use.
Consult a qualified eye-care professional when uncertain about suitability or when experiencing significant or persistent visual symptoms.
5. Product Descriptions and Images
We make reasonable efforts to describe products accurately.
Minor differences may arise because of:
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Screen color settings.
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Lighting.
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Manufacturing tolerances.
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Packaging updates.
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Supplier improvements.
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Product-batch variations.
Measurements are approximate unless expressly guaranteed.
We may correct errors and update product information without prior notice.
6. Orders
Submitting an order is an offer to purchase.
We may accept, reject, limit, review, or cancel an order for legitimate reasons, including:
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Product unavailability.
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Pricing or technical error.
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Payment failure.
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Suspected fraud.
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Delivery restrictions.
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Incorrect customer information.
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Unusual order quantity.
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Legal or regulatory restrictions.
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Violation of these Terms.
If a paid order is cancelled by us, the appropriate amount will be returned to the original payment method.
7. Payment
Payment must be completed using a method offered at checkout.
Payment processing may be performed by Shopify and independent payment providers.
You confirm that:
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You are authorized to use the chosen payment method.
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Billing information is accurate.
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The transaction does not violate applicable law.
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The payment is not being made using stolen or unauthorized credentials.
We may perform or receive the results of fraud and payment verification.
8. Pricing and Currency
Prices are shown in the currency displayed on the website or during checkout.
Currency conversion and foreign-transaction fees may be determined by Shopify, the payment provider, card network, bank, or financial institution.
We may modify future prices and promotions without notice.
If an obvious pricing error occurs, we may contact you for confirmation, cancel the affected order, and issue a refund.
9. Taxes and Import Charges
Applicable taxes may be collected at checkout.
Import duties, brokerage fees, customs charges, or taxes not collected at checkout may be payable by the customer.
Customers are responsible for complying with import requirements in their destination.
10. Shipping
Orders are subject to our Shipping Policy.
Delivery dates are estimates unless expressly stated to be guaranteed.
Carrier delays, customs delays, weather, government restrictions, and other events outside our reasonable control may affect delivery.
11. Returns and Refunds
Eligible return requests may be submitted within 30 calendar days after confirmed delivery, subject to our Return and Refund Policy.
Return authorization is required.
The correct return location will be provided by email. Products must not be sent to the administrative business address unless specifically authorized.
No restocking fee is charged for eligible returns.
12. Order Changes and Cancellations
Contact support@noverali.com immediately to request an order change or cancellation.
We cannot guarantee changes after processing or fulfillment begins.
A shipped order generally must be handled under the Return and Refund Policy or any applicable statutory withdrawal right.
13. Promotions and Discount Codes
Promotions may:
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Have an expiration date.
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Apply only to specified products.
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Require a minimum order value.
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Exclude previous purchases.
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Be limited to one use per customer.
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Be unavailable in combination with another offer.
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Be limited by region or inventory.
A discount cannot be exchanged for cash unless required by law.
We may cancel a promotion affected by abuse, fraud, technical error, or unauthorized distribution.
14. Accounts
Where customer accounts are available, you are responsible for:
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Protecting your password.
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Maintaining accurate account information.
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Restricting unauthorized access to your device.
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Notifying us of suspected account misuse.
We may suspend an account for fraud, abuse, security risk, or violation of these Terms.
15. Reviews and Submissions
Content submitted to the website must be lawful, truthful, and relevant.
You retain ownership of original content you create. By voluntarily submitting content for public display, you grant GFL DIGITAL LLC a non-exclusive, worldwide, royalty-free license to host, reproduce, format, translate, and display it for operating and promoting Noverali.
We will not use private support messages or private customer photographs in public advertising without appropriate authorization.
16. Intellectual Property
All Noverali branding, website content, layout, graphics, photographs, videos, written materials, and design elements are owned by or licensed to GFL DIGITAL LLC unless otherwise stated.
You may use the website for personal shopping purposes.
Commercial reproduction, resale, scraping, republication, or creation of derivative materials without authorization is prohibited.
17. Third-Party Services
The store may rely on Shopify, payment providers, logistics providers, Google, Meta/Facebook, carriers, and other third parties.
Their services may be governed by separate terms and privacy policies.
We are not responsible for independent third-party systems beyond the extent required by applicable law.
18. Privacy
Personal information is handled according to our Privacy Policy and Cookie Policy.
By using the website, you acknowledge that information may be processed by service providers in different countries as described in those policies.
19. Availability of the Website
We do not guarantee uninterrupted or error-free access.
We may temporarily restrict or modify the website for maintenance, security, updates, or operational reasons.
We are not responsible for interruptions caused by internet providers, hosting systems, cyberattacks, third parties, or events beyond reasonable control, except where liability cannot be excluded.
20. Disclaimer of Warranties
To the maximum extent permitted by law, the website is provided on an “as available” basis.
We do not guarantee that:
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Every product will be suitable for every person.
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Ready-made eyewear will correct every visual condition.
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Website access will always be uninterrupted.
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Every error will be corrected immediately.
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Advertising or product outcomes will be identical for every customer.
Nothing in this section excludes mandatory product-conformity, consumer, or statutory warranty rights.
21. Limitation of Liability
To the maximum extent permitted by law, GFL DIGITAL LLC will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website or products.
Where liability cannot be excluded, it will be limited only to the extent legally permitted.
Nothing excludes liability for fraud, intentional misconduct, death or personal injury caused by negligence where such exclusion is prohibited, or another liability that cannot legally be limited.
22. Indemnification
To the extent permitted by law, you agree to compensate GFL DIGITAL LLC for losses, claims, or reasonable expenses caused by your unlawful use of the website, fraudulent conduct, violation of these Terms, or infringement of another person’s rights.
This provision does not apply where prohibited by mandatory consumer law.
23. Events Beyond Reasonable Control
We are not responsible for delay or failure caused by events reasonably outside our control, including natural disasters, war, civil disturbance, epidemics, government action, customs disruption, carrier failure, labor disputes, infrastructure outages, or major cybersecurity incidents.
We will take reasonable steps to reduce the effect on customers.
24. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States.
This choice does not deprive a consumer of mandatory protections available under the laws of the country or region where that consumer resides.
25. Disputes
Contact support@noverali.com first so that we can attempt to resolve the issue directly.
Nothing in these Terms restricts a consumer from contacting an appropriate consumer-protection authority, privacy authority, payment provider, or court where permitted by mandatory law.
26. Severability
If part of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.
27. No Waiver
Failure to enforce a provision immediately does not permanently waive the right to enforce it later.
28. Changes
We may update these Terms for future use of the website.
The updated version will be published on noverali.com with a revised date. Changes do not retroactively remove rights already acquired under an accepted order.
29. Contact
GFL DIGITAL LLC, operating as Noverali
1401 Pennsylvania Ave, Suite 102
Wilmington, Delaware 19806
United States
Email: support@noverali.com
Website: https://noverali.com